Documentation should display and describe what a product is, how it works and how to use it properly.

What is documentation and why is it important?Īlso known as technical and/or product documentation, the term “documentation” covers a wide range of information, usually organised into - surprise! - documents. Here’s why you should use Confluence for your documentation and how you can make it as clear, user-friendly and interactive as possible. It can also be used to create technical documentation for external users of your products. Whether it’s used as a company wiki, department hub or co-working space to facilitate remote work, Confluence’s flexibility, accessibility and customisation potential makes it a go-to choice for teams all over the world.īut what about external use cases? Confluence’s adaptability doesn’t stop at peer-to-peer collaboration within organisations.

This lets you give your content structure and highlight relationships between pages, such as when you have a parent page about cats, and then child pages under that about different breeds of cats.Confluence is an incredibly versatile tool with a number of different applications. Published pages are accessed from the Pages section of the space sidebar. Pages live in a page tree and can be nested and organized hierarchically, so you can have pages under pages (under pages). Published blogs are available in the Blogs section of your space and are grouped chronologically. This means that they have a sense of timeliness and are more suited to announcements, news, and updates. The differences between pages and blogs include the following: Confluence also lets you use macros and embed files so that you can have dynamic content in your documents, like videos, Jira issues, roadmaps, and automated reports. Just like other documents you've used, you can fill pages and blog posts with text and tables, and format them to look pretty, funny, or professional.

You can edit any of these templates to suit your own needs, or you can create your own templates from scratch. Page templates are pre-formatted and feature relevant macros and instructions to help you create retros, meeting minutes, how-to-articles, decisions, and more.

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